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The Office of Accessibility Services provides a pathway to resolve issues that arise for students throughout the semester.
Students are encouraged to, but not required to, pursue informal grievance resolution by engaging directly with the individual who allegedly committed the adverse action (e.g., reminding the instructor of an approved accommodation) prior to pursuing the formal grievance process. Students are also encouraged, but not required, to contact the Student Access Coordinator/Section 504 Coordinator for assistance for informal resolution.
Aspen Monsma
Student Access Coordinator/Section 504 Coordinator
13650 Apple Harvest Drive
Martinsburg, WV 25403
Email: access@blueridgectc.edu
Fax: 304.260.4376
Call: 304.260.4380 ext. 2117
Text: 304.745.2335
Schedule a Virtual or In Person Appointment
Complete the form below to submit a Grievance Report. A grievance must be filed within 180 days of the date of the alleged adverse action (e.g., discrimination, harassment, denial of accommodation).
Any student who believes they have been subjected to discrimination based on ability or have been denied access or accommodations shall have the right to invoke the Grievance Procedure. This procedure is designed to address the following issues:
• Disagreements or denials regarding requested services, accommodations, or modifications.
• Alleged inaccessibility of an institution program or activity.
• Alleged harassment or discrimination based on ability.
• Any other alleged violations of the ADA and/or Section 504.
The focus of this Grievance Policy does not and will not supersede any other institutional procedure or policy which may exist for addressing issues such as grade appeal or any other issue of concern in which the college has already established policies and procedures. Students are encouraged to consult the OAS Student Access Coordinator regarding the most appropriate procedure to address a particular concern.
If you have questions or need further assistance, contact the Office of Accessibility Services Student Access Coordinator.

