Blue Ridge Community and Technical College

Current Students No matter how old, dreams can still unfold!

E-Learning Help Desk

The E-Learning department has prepared guides for faculty and students who have transitioned to a remote learning alternative in response to the global coronavirus pandemic. These documents will be updated as more resources and new information become available.

For Students

Blackboard HelpBlackboard orientation for Students

Having trouble completing a task in Blackboard? Select a video to watch step-by-step instructions.

Support for Online Learning

  • Brainfuse Online Tutoring – available 24/7
    Access Brainfuse through your Blackboard account, and watch this video for an overview of its tutoring services including live online tutoring, online writing lab, test prep, a skills library and more!
  • Accessing the Microsoft Office applications
    Your campus e-mail account provides free access to the Microsoft Office applications; this video shows how to get to them.
  • Technical Tips
    Advice related to hardware, software, and troubleshooting for online learning
  • Study Tips
    Suggestions to promote your success in the online learning environment

Research & Reference Help

For Faculty

Blackboard HelpBlackboard orientation for faculty

The following full-length tutorials are available for your on-demand training needs.

These brief demonstrations showcase commonly asked questions:

Other Helpful Resources

  • Blackboard Common Course Menu
    Faculty are required to use the default course menu in Blackboard, detailed in this presentation
  • Customizable Resources
    Review various resources for use in your online course site
  • Quality Matters
    BRCTC subscribes to this nationally-recognized program for quality assurance in online course design, and promotes its professional development offerings
  • Universal Design for Learning
    Visit this site to learn about UDL and how to implement UDL principles in your course design
  • Accessibility
    It is critical that your online course content be accessible to all students, and this comprehensive site can help
  • Open Educational Resources
    Browse these resource collections for free and openly licensed materials to support your classroom teaching. Ready to adopt OER in your course? Use this free, open, self-paced course from Scottsdale Community College Professor Matthew Bloom as a guide to generate, collect, license, and share open materials with your students.

The E-Learning Department at Blue Ridge CTCConnect with your E-Learning support staff

Located at the main campus, room 2200
Call us at (304) 260 – 4380
Ext. 2349 Support Specialist
Ext. 2326 Multimedia Specialist
Send support requests to
Find more training videos and demos on our YouTube channel


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