Blue Ridge Community and Technical College

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Student Information

Follett Bookstore

Follett is Blue Ridge CTC’s official campus bookstore. The Follett bookstore operates at both the Headquarters campus and the Technology Center location.

Textbook fulfillment orders are available at the Tech Center bookstore at the 5550 Winchester Avenue address.

The Headquarters bookstore at the 13650 Apple Harvest Drive address provides customer service assistance and store services including school supplies, snacks, sodas, water, apparel, clothing, gifts, T-shirts, and more.

For additional information about Follett, please visit the Follett website.

Bookstore Contact Information

The Follett bookstore regional manager for Blue Ridge CTC is Mark Russell and the bookstore manager is Kim Bickett. The Follett main office is located at the Tech Center and bookstore staff may be reached by phone and email to serve you:

The phone number to the Tech Center bookstore is (304) 260-4380, extension 2272.

Submit a Bookstore Question

Bookstore Hours

Currently, the bookstore is closed for in-store transactions due to the COVID-19 pandemic; however, full services are available online.  For additional assistance, please contact Follett at 2078mgr@follett.com.


Textbook/Course Materials Information

Textbook and course material information for students is available via the college website and Follett bookstore webpage, and the student BRIDGE registration.

Shop Online!

Shop the Blue Ridge CTC Follett campus bookstore for textbooks and course materials via the college website and Follett bookstore web page.

Questions?

Submit a Bookstore Question


Textbook and Course Material Purchasing/Pick-up

Step-by-step directions for textbook and course material orders and purchases are available in the Textbook Processes reference guide:

  • Textbook/bookstore orders – page 12;
  • Textbook online selection and purchases from the student BRIDGE account – page 13; and
  • Textbook online selection and purchases from the Blue Ridge CTC website – page 17.

Textbook fulfillment orders are available at the Tech Center bookstore at the 5550 Winchester Avenue, Martinsburg, WV 25405.

Bookstore Extended Hours

The Follett bookstore provides extended hours during book rush week before the start of classes each semester and during the book buyback period at the end of the semester. The bookstore extended hours will be communicated here when available.

Bookstore Closings

The Follett bookstore follows Blue Ridge CTC’s holiday schedule; however, the bookstore closings will be communicated here when available.

Textbook Rental Return

Fall 2020 textbook rental returns are due to the Follett bookstore by Monday, December 14.

How to return your textbook rentals:

First option:

You can return in person via a drop box. Return textbook rentals via a drop box located outside the Follett bookstore at the Technology Center between the hours of 8:30 a.m. and 3:30 p.m.

Blue Ridge CTC Follett Bookstore 2078
5550 Winchester Avenue, Martinsburg, WV
Drop box hours: 8:30 a.m. to 3:30 p.m.

MUST INCLUDE:  Name, Patron ID, & phone number with your textbook rental return

Second option:

You can also ship using the carrier of your choice at your expense and mailing it to Blue Ridge CTC
Follett Bookstore 2078
5550 Winchester Avenue,
Martinsburg, WV 25405.

MUST INCLUDE:  Name, Patron ID, & phone number with your textbook rental return

For more information, please contact Kim Bickett, the Follett bookstore manager, at (304) 260-4380, extension 2273

Accommodation has been made to return textbook rentals by mail if the store location is closed or if renter/student is away from campus.

For more information about textbook rental returns, review the Frequently Asked Questions (FAQ).

For additional information, please contact Kim Bickett with Follett via email at 2078mgr@follett.com.

Book Buyback

Accommodation has been made for book buyback via ValoreBooks.com if the store location is closed or if renter/student is away from campus.


General Return Policy

A valid receipt and/or packing slip is required for all refunds or exchanges. All items (except course materials and hardware/software) unopened and in original condition returned within 30 days of purchase may be exchanged or refunded to the original form of tender.

Course Materials/Textbooks Return Policy

  • A full refund will be given for textbooks (excluding final sale items) returned prior to your campus specific refund deadline. Materials purchased after the campus specific deadline (but before the final week of class) must be returned within 2 business days of purchase. Materials purchased during the last week of classes or final exams are not returnable/refundable.
  • Final sale items include the following: Inkling digital textbooks, study guides, test prep books, bar charts, CliffsNotes, professional reference study aids, clearance items, and magazines. All of these items are not returnable/refundable.

Hardware/Software Return Policy

Unopened (unless defective) computer hardware and software may be refunded or exchanged within 14 days of purchase.Fall Textbook Rental Returns

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