Please review the information below carefully for information regarding Bookstore Operations for the Spring 2021 semester.
For the Follett bookstore, no walk-in service is available for the spring 2021 semester. The Bookstore is unable to follow the guidelines set forth by the CDC, OSHA, and the state of West Virginia; therefore, the bookstore is closed for walk-in service during the spring 2021 semester.
For bookstore inquiries, please email firstname.lastname@example.org or call the Tech Center bookstore at (304) 260-4380, extension 2272.
The health and safety of team members, the campus community, customers, and vendors are the Follett bookstore’s main concerns. The bookstore provides the following COVID-19 Plan and Procedures to keep its campus community, students, customers, and vendors healthy and safe. These procedures are based on current information available by the State of West Virginia, CDC, OSHA, Follett, and Blue Ridge Community and Technical College.
Procedures for the Spring 2021 semester are designed for and are limited to-
- Minimal bookstore staff
- Tech Center Bookstore staffed only, to ensure textbook packing and shipping to customers as well as receiving and unpacking of textbooks
- Main Campus Bookstore will be CLOSED due to its small size and the inability to follow social distancing recommendations set forth by the CDC, OSHA, and the State of West Virginia.
The Bookstore Staff will be in the Main Campus bookstore from time to time only to clean, reorganize, and to move supplies as needed.
For bookstore appointments on campus at the Tech Center for emergencies only, please schedule an appointment by emailing email@example.com to meet at the Tech Center bookstore, 5550 Winchester Avenue, Martinsburg, WV 25405;
For textbook orders for the spring 2021 semester, orders can be made online with orders shipped to students’ home address.
The Follett bookstore will continue to provide safe and superb bookstore service for our campus community, students, customers, and vendors by providing:
- 24-hour, 7-day-a-week, online ordering
- Ensured correct textbooks for the correct class by ordering online with student ID
- Contact free delivery to campus community, students, customers, and vendors’ front doors.
- And digital content delivered nearly immediately to customers’ emails
The bookstore will provide in-person contact to the campus community, students, customers, and vendors with exceptional circumstances only. These persons must make an appointment by emailing the bookstore staff at firstname.lastname@example.org and will be instructed on safety procedures. Otherwise, all communication will be non-contact through phone or email.
The bookstore’s objective is to provide superb, healthy, and safe customer service by following the state of West Virginia, CDC, OSHA, Blue Ridge CTC, and Follett’s recommendations and lead.
For more information or if you have any questions, please contact the bookstore staff via email at email@example.com or phone at (304) 260-4380, extension 2272.
Fall Textbook BuyBack
For fall textbook buyback, transactions can be completed via ValoreBooks.
Spring Textbook Rental Returns
The time for Textbook Rental Returns is upon us. If you need to return your textbook rentals (that are due May 17), but you would like to return them early, you may drop your Textbook Rental Returns on the “RENTAL RETURN TABLE” located outside the Blue Ridge CTC Bruin Bookstore at the Tech Center, at 5550 Winchester Avenue between the hours of 7:30 a.m. and 9 p.m. (please check the College website for any closings or time changes).
The bookstore will need your:
- Patron ID
- Phone Number to reach you if there are any questions
- Email to reach out if there are any questions
Please keep in mind that if you drop off textbook rentals with no information, the bookstore is not responsible for checking them in.
If you have further questions, you can call the bookstore between 8:30 a.m. to 3:30 p.m. Monday-Friday (excluding holidays and closings) at 304-260-4380 X2272 or email the bookstore at firstname.lastname@example.org.