Gates Hudson & Assoc. has the following positions for immediate hire:
(Anyone interested in either position can email LindenMartinsburgMgr@gateshudson.com directly to be passed on to their local Regional Supervisor and Maintenance Director in order to help expedite interviews.)
Maintenance Tech – Martinsburg, WV
Overview
The Maintenance Technician is responsible for physically maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and completing service requests in residences.
Responsibilities
The Maintenance Technician conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
Personnel
- Provide training to other technicians as needed and/or directed.
- Provide assistance to other technicians at other properties.
Administrative
- Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
- Become familiar with property. Know location of equipment, types of equipment, major property components, contracted work, personnel, etc.
- Control use of parts. Provide quality workmanship and maintain inventory of frequency used parts.
- Maintain stock rooms, maintenance workshops and offices.
- Comply with policy for keys, master keys, apartment common area keys.
- Follow reporting procedures.
Resident Service and Retention
- Perform all resident requests for service promptly and efficiently.
- Promote goodwill among prospects, residents, employees, contractors.
- Comply with policy regarding entering occupied apartments.
Preventative Maintenance
- Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
- Schedule and perform routine preventative maintenance on all appropriate equipment as directed by Maintenance Supervisor and Property Manager. Update logs as provided.
Routine Maintenance
- Perform turnovers in a timely and efficient manner.
- Perform emergency repairs including corrective and necessary clean-up.
- Change locks and makes keys.
- Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water.
- Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
- Electrical and plumbing (including water lines)
- A/C and heating systems
- Appliances (when applicable)
- Stairs, gates, fences, patios, railings
- Tile, carpet, flooring
- Roofing, gutters, fasteners
- Interior/exterior lights
- Fireplaces, ceiling fans
- Shutters, doors, cabinets, windows, sliding glass doors
- Boiler, gas and electric
- Door locks
- Security systems (where applicable)
- Ceiling and wall leaks
- Dry wall
- Pools areas, tile, jacuzzi, pool furniture
- Report all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
- Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant.
- Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
- Be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
- Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
- Take monthly water consumption readings.
- Possess and/or provide tools necessary to perform all corrective and preventative work. (Exceptions: heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
- Clean-up after repairs or at end of day.
Qualifications
- High school diploma/GED required.
- At least 2 years’ experience as a Maintenance Technician, preferably in residential property management.
- CFC Type 2 or Universal certification is preferred.
- Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
- Must be available to handle on-call emergency services on an as-needed basis.
- Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.
Maintenance Supervisor – Winchester, VA
Overview
The Maintenance Supervisor is responsible for maintaining the physical integrity of the property at all times. This involves insuring a safe and secure living environment for residents, visitors and staff. It is the Maintenance Supervisor’s duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
- Maintain a safe environment.
- Cultivate resident satisfaction.
- Protect the investment of the apartment property owner.
Responsibilities
The Maintenance Supervisor conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
Financial
- Ensure compliance with procurement policies to include use of Approved Vendors/Contractors in the performance of daily tasks and expenditures.
- Responsible for assisting with the prioritization of capital improvement projects.
Personnel
- Recruit and recommend maintenance applicants.
- Provide proper technical and policy training along with daily supervision of maintenance technicians.
- Schedule maintenance personnel in conjunction with Property Manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
- Maintaining all payroll records to include vacation and sick leave, overtime, etc.; and ensuring payroll information is provided to the Property Manager at specified time.
- Ensure that all maintenance employees report in uniform.
- Instruct staff on proper use and guidelines for wearing safety items.
Administrative
- Meet all reporting deadlines and maintain an activity calendar to ensure that routing and preventive maintenance and general tasks are completed.
- Update all logs, manuals and handbooks, as requested by Management.
- Provide for the monthly readings of water consumption under the GHA Energy Management Program.
- Maintain systems as established by Management for the proper security and accessibility of all keys including master keys, beepers and radio equipment, etc.
- Assist in implementing and maintaining an inventory and stock control system to ensure that necessary parts and tools are available for routine maintenance.
- Mark all company-owned equipment and tools with the property name and telephone number.
- Provide instruction booklets on all property tools and equipment.
Resident Service/ Resident Retention
- Ensure all resident requests and issues are handled in a timely manner and on a priority basis per policy.
- Provide constant follow-up on repair orders, staff and contractual, and service requests to ensure that all resident situations are resolved.
Preventive Maintenance
- Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
- Implement the preventative maintenance program for subject property’s equipment and tools according to GH policy and procedure.
Routine Maintenance
- Ensure that the Repair Order System devised by GH is property implemented.
- Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
- Oversee the turnover/renovation process to ensure rent-ready apartments for new move-ins and timeliness to reduce vacancy loss.
- Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings.
- Work with contractors to obtain quality performance.
- Safety
- Conduct regularly scheduled safety meetings with entire staff.
- Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
- Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.
- Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.
Qualifications
- High school diploma/GED required.
- At least 3-5 years’ experience as a Maintenance Technician, preferably in residential property management.
- At least 1-3 years’ experience as a Maintenance Supervisor.
- CFC Type 2 or Universal certification is required.
- Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
- Must be available to handle on-call emergency services on an as-needed basis.
- Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.
Anyone interested in either position can email LindenMartinsburgMgr@gateshudson.com directly to be passed on to their local Regional Supervisor and Maintenance Director in order to help expedite interviews.
