Informational Technology System Administrator

 

Jefferson County Schools

JOB DESCRIPTION

 

 

 

POSITION: IMMEDIATE SUPERVISOR:

Informational Technology System Administrator

 

 

Director of Technology

 

 

FLSA STATUS:                      Non-exempt

 

 

EMPLOYMENT TERM:

Minimum 261 days annually, pursuant to WV Code 18A-4-8;

extended employment terms may be established by JCBOE

 

 

SALARY:                                Pursuant to WV Code 18A-4-8a, in accordance with Jefferson County

Salary Scale.  Professional 3rd Tier.

 

 

EVALUATION:                        Performance in this position will be evaluated annually by the

Director of Technology/immediate supervisor and in accordance with WV State Code 18A-2-12, WV State Board Policy 5314, and JCBOE’s Evaluation Policy for Professional Personnel.

 

JOB SUMMARY:                  

The role of the Informational Technology System Administrator is to manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with the Jefferson County Schools IT Department goals, industry best practices, and regulatory requirements.

 

 

PERFORMANCE RESPONSIBILITIES:

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.

 

  • Manage virtual and physical servers with updated and appropriate Windows operating systems
  • Manage Active Directory, Imaging, and server and workstation patching with SCCM
  • Manage the physical and virtual environment (VMware) of servers and virtual desktop
  • infrastructure (VOl)

 

  • Have familiarity with MS SQL server, windows clustering, domain controller setup, active directory, and group policy

 

  • Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance
  • 1

 

  • Participates in developing and maintaining documentation about current environment setup, standard operating procedures, and best practices
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices

 

  • Perform and test routine system backups and restores

 

  • Anticipate, identify, troubleshoot, mitigate and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary

 

  • Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information

 

  • Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations

 

  • Develop required reports in response to end user and management needs

 

  • Manage vendors, outsourcers, and contractors to secure software products and services

 

  • Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access

 

  • Build and deploy new servers on the network as needed

 

  • Have familiarity with NAS and SAN storage management, and MS DFS

 

  • Have familiarity with Cisco routing and switching principles and hardware

 

  • Assist in the completion of the work order system requests

 

  • Manage Google Administrator duties

 

  • Be available for emergencies outside of normal business hours should they arise

 

  • Other duties may be assigned

 

 

 

QUALIFICATIONS:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Required Qualifications:

 

 

 

  • Associates Degree in technology-related field
  • Any industry certification
  • Criminal background check conducted pursuant to
  • WV Code 18A-5-15c

 

 

 

Preferred Qualifications:

 

 

  • CompTIA A+ certification
  • MCP and Network+ certifications. CompTIA Security+
  • MCSA
  • CCENT or CCNA

 

 

 

PHYSICAL DEMANDS: Requires the ability to perform the duties contained in this description. Valid driver’s license. Ability to lift and move computer terminals and peripheral equipment.

 

 

 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is moderate to loud (60-90 dB).

 

The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee.

 

Registrar Services Specialist I

Registrar Services Specialist I
American Public University System

American Public University System seeks a customer service and detail oriented individual who enjoys working with students. Successful candidates must be highly organized, able to multitask, and able to work with limited supervision. The candidate will be involved in maintaining registration student records within our military portal, national clearing house as well as facilitating our student transcripts and probation processes. This is a full-time, non-exempt position in our Charles Town, WV location. This position reports to the Team Manager within the Office of the Registrar. This position is a shift schedule position with required hours of 12:30pm – 9:00pm, Monday – Friday.

Responsibilities:

  • Complies with Family Educational Rights and Privacy Act (FERPA) when releasing information
  • Works with students and staff to resolve student issues in a positive and collaborative manner
  • Responds to APUS student phone and email inquiries within one (1) business day concerning transcript requests and graduation transcripts & certificates
  • Maintains thorough and accurate records
  • Conducts work with strong personal and professional ethics and integrity
  • Performs tasks as it pertains to processing Diplomas, Record Updates, Background Investigations, National Clearinghouse, Loan Deferments, Degree Verification, Verification of Education, Probation Status, Dismissals and All Fail
  • Performs tasks as it pertains to APUS military students. This includes reporting and resolving grade issues and degree completions; uploading new courses and schedules to the Academic Institute and NCMIS portals when required; supporting all student functions in all military
    portals; and performing other functions of the Office of the Registrar to support the APUS student body

Critical Skills and Job Complexity

  • Excellent written and verbal communication and customer service skills
  • Ability to work under pressure, within deadlines, and independently
  • Understanding of online learning structure and purpose
  • Understanding of student development and learning

Requirements:

  • Associate’s Degree required
  • Two (2) Years of Professional office experience required
  • Excellent customer service skills
  • Prior experience in a Registrar’s Office or other academic environment preferred
  • Experience with military or military students preferred
  • Excellent written and verbal communication skills (including basic editing experience)
  • Ability to work under pressure, within deadlines, and independently
  • Understanding of online learning structure and purpose
  • Understanding of student development and learning
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Analytical, organizational and administrative skills
  • Ability to manage multiple projects under tight deadlines and meet department service level agreements

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Colorado, California, Washington and NYC Pay Transparency Statement

If you are a resident of Colorado, California, Washington or New York City and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to recruiting@apei.com

Travel Required

Yes. 5-10%

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

 

Apply online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=a8d1df88-1f61-4bc9-9b2f-68e9b73ce9bd

Financial Aid Advisor

Financial Aid Advisor (Fully Remote)
American Public University System

Fully remote but hybrid if local to Charles Town, WV.

The Financial Aid Advisor is responsible for providing financial aid support and counseling services to students attending American Public University System (APUS). This position communicates updates to students utilizing Federal Student Aid to support their educational goals.

Responsibilities:

  • Advises and educates students on various forms of Federal Student Aid
  • Primarily answers student inbound calls, also replies to emails and makes outbound contacts
  • Seeks out opportunities to enhance the student experience and promote high-quality service
  • Independently performs research to assist students and parents through the financial aid cycle
  • Remains flexible to daily workflow and task changes as a result of staffing needs, increased volume, or service level agreements
  • Collaborates with other university departments, as needed
  • Proactively communicates feedback and trends to management
  • Ensures daily tasks and contacts are met within established SLAs
  • Adheres to laws, regulations, policies and procedures, and compliance requirements
  • Meets department quality and productivity metrics
  • Performs other duties as assigned

Essential Skills/Requirements:

  • Strong verbal and written communications skills
  • Effective interpersonal communication and listening skills
  • Aptitude to think critically and solve problems
  • Ability to utilize multiple systems in transition between tasks
  • Proficient in Microsoft Office products, including Excel, Outlook, Word, Access, and PowerPoint
  • Solutions and detail oriented
  • Associate’s degree required
  • Experience in customer service, call center, or office environment preferred

Work Hours:

  • Office Hours
    • Monday – Friday 9:00am – 5:30pm, ET
    • Monday – Friday 12:30pm – 9:00pm, ET
    • Potential to work holidays, if needed.

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

 

Qualifications

Education

Required

Associate’s degree or better.

Apply Online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=5f7fbf98-6306-412b-8da9-c1a92f36b37f

Document Services Specialist

Document Services Specialist
American Public University System

The Document Services Specialist I supports the student enrollment process by reviewing and processing student documents and files required for admission to the University, as well playing an active role in key processes, such as: the transfer credit evaluation (TCE), program change (PC), new program enrollment (NPE), transcript request authorization (TRA), and many other processes. This role is also responsible for paper and electronic document intake, scanning through the digital content management system and indexing documents based on the information contained in the student information system. The individual serving in this role is required to be a flexible, dedicated, professional and energetic person with an eye for detail and focus on service to students and staff. They should also be focused on the “Advancement” competencies outlined in the Document Services career progression program/plan and ensure expectations are consistently met in order to be prepared for advancement on the team.

 Responsibilities: 

  • Meets and exceeds the expectations outlined in the Document Services Expectations Document.
  • Processes daily workload to ensure all department service level agreements (SLA’s) are met and exceeded when possible.
  • Opens, sorts, and batches incoming mail as well as scans paper transcripts and documents.
  • Reviews and processes all incoming documents for student files and updates document statuses when applicable.
  • Reviews student accounts daily for file completion and preparedness for transfer credit evaluation (TCE).
  • Communicates with students and staff regarding student documents, files, and transcript release authorization (TRA) requests.
  • Communicates with other institutions to verify student records, transcripts, process payments for TRA’s and to follow up on previous orders.
  • Places transcript orders through third party vendors.
  • Reviews and processes new program enrollment (NPE) applications and program change (PC) forms for file completion and preparedness for TCE.
  • Reviews and processes readmission applications for designated student populations.
  • Validates transcript data sent through optical character recognition (OCR) software.
  • Prints and indexes electronic documents in various systems.
  • Assesses student document logs to determine which documents are required and which are optional and then designate them accordingly.
  • Responsible for protecting student records and personal information according to the standards outlined in the Family Education Rights and Privacy Act (FERPA).
  • Performs other duties as assigned.

Skills: 

  • Basic computer skills using the Microsoft Office Suite.
  • Ability to interact with students and University staff in a professional manner.
  • Excellent customer service skills.
  • Strong organizational and administrative skills.
  • Effective verbal and written communications skills.
  • Demonstrated ability to manage multiple projects under tight deadlines.
  • Ability to multitask and work with minimal supervision.
  • Extremely detail oriented.

Required Experience:

  • High school diploma or equivalent required. Some college experience preferred.
  • Experience working with administrative records and files, as well as, strong attention to detail required.
  • Previous experience in customer service strongly preferred.
  • Basic familiarity with Microsoft Office software to include Word, Excel and Access.
  • Experience working with digital imaging systems preferred.

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Colorado, California, Washington and NYC Pay Transparency Statement

If you are a resident of Colorado, California, Washington or New York City and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to recruiting@apei.com

Apply online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=80863b9c-ecd1-4fe1-9bff-e41bc92a6d85

Culinary Apprentice Program

Hollywood Casino in Charles Town

Culinary Apprentice Program

PENN Entertainment and am reaching out about an exciting new Culinary Apprentice Program we’re launching at our Hollywood Casino in Charles Town, WV

As a valued partner, we wanted to share information about this apprenticeship opportunity in hopes you can help us spread the word with your referrals and jobseekers.

Who: Participants that are passionate about food (no experience necessary). Must be at least 18 years of age.

What: 12-16 Week Culinary Apprentice Program

Where: Hollywood Casino at Charles Town Races in Charles Town, WV

How: Earn as you Learn – Starting hourly rate is $14 /hour, with experiential increases available upon program completion.

Why: The focus is learning culinary techniques and skills needed in the F&B/hospitality profession without a tuition fee investment. Our talented Chefs guide participants throughout the program and beyond!

HERE is a link to the job posting where candidates can apply.

For more information, contact:

 ALLISON SPRINGER
Senior Talent Acquisition Recruiter
allison.springer@pennentertainment.com
M +1.219.218.3329
pennentertainment.com 

 

Pharmacy Tech

Looking for interested individuals who want to provide high customer service to pharmacy customers. The role will truly depend on the qualifications and experience of the candidate, internal training will be provided. Role will entail things like welcoming guests, working the cash register, filling Rx, counting medicine, answering phones, calling doctors to verify prescriptions, etc.

Parttime, 25-30 hours per week

 

Monday through Friday 9am- 6pm

Saturday 9am-12:00

 

If you are interested 304-930-1200 and ask Evon, and let us know you are calling from Blue Ridge CTC.

EVON@charlestown-pharamacy.com