Job Category: Business

Bookkeeping Assistant

We are currently looking to hire a Bookkeeping Assistant to join our team.

 

The Bookkeeping Assistant will play a crucial role in supporting our financial operations and maintaining accurate records. Some of the key responsibilities for this position include:

 

– Assisting the bookkeeping team in managing accounts payable and receivable

– Recording financial transactions and ensuring their accuracy

– Reconciling bank statements and other financial documents

– Assisting with payroll processing and maintaining employee records

– Supporting the preparation of financial reports and statements

– Collaborating with other departments to ensure smooth financial operations

 

This position is part-time, requiring approximately 20 hours of work per week. We believe this opportunity would be a great fit for motivated and detail-oriented students who are interested in gaining practical experience in the field of bookkeeping and finance.

 

Arianna Howroyd Ph.D.

Personnel manager

Company Name: Swope Construction Co Inc

Company Address: 1325 Bluefield Ave, Bluefield, WV 24701

Company Website: https://www.swopeco.com

Telephone: 304-325-8147

AriannaHR.Dept@outlook.com

Administrative Assistant

Eastern Panhandle Board of Realtors is hiring for :

Administrative Assistant

Job Description: As a receptionist, your primary responsibility is to create a positive and welcoming atmosphere for guests and visitors. You will be the first point of contact for individuals entering the establishment, whether in person or over the phone. Your role is crucial in providing exceptional customer service and ensuring the smooth flow of operations within the organization.

Key Responsibilities:

  1. Greeting and Welcoming Visitors: As guests arrive, you will warmly greet them, ascertain their purpose of visit, and direct them to the appropriate person or department. Always maintain a professional and friendly demeanor.
  2. Answering and Managing Calls: Receive incoming calls, ascertain the nature of the call, and transfer calls to the relevant individuals. Take accurate messages when necessary and ensure prompt delivery to the intended recipient.
  3. Mail and Email Handling: Receive, sort, and distribute incoming mail, packages, and faxes. Respond to or forward emails and inquiries as necessary. Prepare outgoing mail and packages, ensuring proper documentation and shipping procedures are followed.
  4. Maintain and update email distribution list for members (as needed)
  5. Administrative Support: Provide general administrative support, including photocopying, scanning, filing, and data entry. Assist with the preparation of documents, reports, and presentations as required.
  6. Facility Coordination: Maintain a tidy and organized reception area, ensuring it is well-stocked with necessary supplies. Coordinate with other departments to arrange meeting rooms, equipment, and catering for meetings or events.
  7. Security and Access Control: Monitor visitor access, maintain security awareness and ensuring compliance with security protocols. Report any suspicious activity or security concerns promptly.
  8. Information Resource: Serve as a central point of contact for general inquiries, providing accurate information about the organization, its products, services, and policies.
  9. Customer Service: Address customer inquiries and concerns promptly, providing exceptional service to ensure customer satisfaction. Resolve minor issues or direct them to the appropriate personnel for resolution.
  10. Collaboration and Communication: Maintain effective communication with colleagues and other departments, ensuring the smooth flow of information and teamwork. Relay important messages or updates as required.
  11. Manage , Maintain , assign , troubleshoot & educate members on lockbox systems

Requirements:

  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Proven experience as an admin or in a similar customer-facing role.
  • Excellent verbal and written communication skills.
  • Friendly and professional demeanor with a customer-oriented approach.
  • Strong organizational and multitasking abilities.
  • Proficient in using office equipment, such as phone systems, printers, and computers.
  • Familiarity with basic office software (e.g., Microsoft Office Suite).
  • Ability to handle sensitive and confidential information with integrity.
  • Strong attention to detail and accuracy.
  • Ability to remain calm and composed in fast-paced environments.
  • Cannot hold any active Real Estate License.
  • General Understanding of Real Estate preferred but not required.

Please send all resumes to Tammy Lewis (tammylewis@epbr.net ) at the EPBR Board office. Please allow 30 – 45 days for all resumes to be reviewed.

Patient Service Representative

Patient Service Representative

We are a growing oral surgery practice looking for new team members! We do not require experience and pride ourselves in sponsoring our employees with continuing education opportunities. A passion for the dental field is required! The patient service representative gives the first impression to new patients. We are looking for someone enthusiastic and welcoming that can communicate well. Your job responsibilities include but are not limited to:

  • Answering phones
  • Scheduling patients over the phone and in person
  • Collecting payments
  • Organizing daily records for doctors and managers
  • Collect insurance information

We are looking for someone who enjoys a fast pace work environment and works best with a team. We offer full benefits to all full-time employees

 

For more information, contact:

  1. Name
    Stephanie
  2. Your Business name
    Winchester Oral Surgery Center
  3. Email id
    stephanie@merrifieldoralsurgery.com
  4. What kind of job do you have?
    Patient Service Representative

 

 

Credit Analyst

Jefferson Security Bank is seeking a self-motivated, well-organized and detail oriented Credit Analyst. This position will be responsible for reviewing tax returns, financial statements and other financial data to create financial spreads, projections, and trend analysis. In addition to these responsibilities, the Credit Analyst will gather pertinent information from loan officers or customers including background/company history, loan terms, collateral descriptions and other relevant information for a loan approval. The ideal candidate has a college degree in Accounting, Finance, Business or Economics and may have 1-3 years of experience in lending, credit analysis, or similar accounting related field. Candidate should possess excellent verbal and written communication skills, the ability to maintain confidential information, and strong attention to detail. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status or family responsibility, genetic information, national origin, age, veteran status, mental or physical disability or any other characteristic protected by law. Send resumes to: Jefferson Security Bank, Attn: Human Resources Department, PO Box 35, Shepherdstown, WV 25443, email to wbonfili@jsb.bank or submit resumes on www.indeed.com.

 

 

 

Petsmart jobs

PetSmart Jobs:

Company Website
https://careers.petsmart.com/jobs/81362799887-5548458507?lang=en-us

Bather / Groomer Trainee

Job Location (City, State)
Martinsburg, WV

Salary Information (optional)
$16.00

Job Description
YOUR GROOMING CAREER:

Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, you’ll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their family. You’ll get to know their pets’ styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you’ll take pride in the services you provide!

GROOMED FOR GREATNESS:

You bring the passion, and we’ll bring the training. Petsmart offers a training program that will set you up for success.

Stage 1– Pet Stylist Apprentice: Jump start your education by getting hands-on experience with our pets. These pets become our own pets while they are in our care, so our number one priority is to get safety certified. Under the guidance of the salon leader, you’ll begin your training as a bather and learn about different dog breeds and styling. You’ll help to get the dogs comfortable in our salon and spend time bathing them, trimming their nails and providing support to groomers throughout the pet’s stay.
Stage 2– Grooming Academy: After getting some experience under your belt (well, smock!), you’ll attend our Grooming Academy! You’ll have 4 weeks in a classroom environment, gaining insights from our experienced Academy Trainers. You’ll dive in deeper into breed styling, caring for different dog breeds, and get comfortable with tools and clippers. As an added bonus, at graduation, you’ll receive a free tool kit worth over $600!
Stage 3–Groomer Trainee: You’ll put your brand-new education and fancy new tool kit to work when you head back to our salon. With the leadership and oversight of experienced groomers, you’ll begin to groom all different breeds and sizes of dogs. We have a target of 200 dogs to ensure you get the experience and diversity you need.
Stage 4–Pet Stylist in Training: Now it’s time for you to really hone your skill set. You’ll build relationships with your own clients, advise on styles, suggest new services and share in the joy that comes with a client picking up their freshly coiffed pet. It’s the best thing in the world, well, that free tool kit is pretty great, too!
THE WARM AND FUZZIES:

We’ve highlighted job responsibilities and programs as best as we could above-but the best parts of working at PetSmart can’t be fully described in the job description.

It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
It’s the excitement of Walter’s wagging tail during his bath or Sadie’s smile after her teeth are cleaned.
It’s the gussying up of Gizmo for this year’s holiday photoshoot. (Fun fact: many of our groomers receive holiday cards from their clients!)
It’s the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

Application Instructions
Interested in joining our pack? Use the following link:

https://careers.petsmart.com/jobs/81362799887-5548458507?lang=en-us

 

Pet Trainer

Job Location (City, State)
Martinsburg, WV

Salary Information (optional)
$16.00 + Commission

Job Description
ABOUT OUR STORES:

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets. If you have a passion for pets, a Pet Trainer at PetSmart might be a great fit for you. You’ll lead the pack (well, class) in terms of teaching engaging classes to pet parents for all stages of their pet’s lives.

ABOUT THE ROLE:

As a PetSmart Pet Trainer, you’ll take part in our Pet Training Instructor Accreditation Program to learn proven techniques developed by leading dog trainers. When you complete the course, you’ll emerge as a trusted Accredited Dog Trainer specializing in dog behavior and learning theory.

Upon completion, you’ll be hands-on with pets and leading our Pet Training Programs. Through our broad range of class programs, you will:

Teach classes to a variety of dog breeds, sizes and ages
Lead each class with an emphasis on the safety and comfort for pets and pet parents
Show patience to pet parents when training their very excited puppy
Guide pets through our NEW (retail’s first ever) Pet Therapy Training Program
Have a lot of fun.
Build strong bonds with all two legged and four legged members of your class!
ABOUT YOUR CAREER:

While “sit” and “stay” are common words in our classes, they do not describe your career! Just as we are there for pets at every stage of their lives, we’ll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:

Gain experience in a different business unit—from the store to the salon or the Pets Hotel
Develop your leadership skills as a department manager
Transfer to any one of our 1600 stores nationwide
THE WARM AND FUZZIES:

We’ve highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can’t be fully described in the job description.

It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.
It’s the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

Application Instructions
Interested in joining our pack? Apply using the following link:

https://careers.petsmart.com/jobs/81362829352-5548458507?lang=en-us

 

Pet Groomer

Job Location (City, State)
Martinsburg, WV

Salary Information (optional)
$16.00 + Commission

Job Description
Job Description

We value your experience and are currently offering a $1500 sign-on bonus OR a $1000 sign-on bonus with a brand new tool kit!

ABOUT OUR SALONS:

Let your creativity shine as an experienced Pet Groomer! In our Grooming Salon, you’ll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their family. With your skills and expertise, you’ll advise pet parents on the best services for their pets and perform grooming services that exceed their expectations. And, as an added bonus, you’ll be able to share in the joy that comes with picking up a freshly coiffed pet! It’s impossible not to smile and take pride in the work that you do for your clients!

YOUR GROOMING CAREER:

At PetSmart, we take care of the business, so you can focus on the pets! A grooming career with PetSmart includes:

A steady, growing client base
Stable base pay, plus commission
Paid sick and vacation time
Health benefits and 401k
All supplies you need including shampoo, sprays, tools, etc.
State of the art equipment including kennels, tables, dryers, and Hydrosurge
On-going education and training
Room to grow your career as a Salon Leader, Store Leader, or District Academy Trainer!

THE WARM AND FUZZIES:

We’ve highlighted job responsibilities and programs as best as we could above—but the best parts of working at PetSmart can’t be fully described in the job description.

It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
It’s the excitement of Walter’s wagging tail during his bath or Sadie’s smile after her teeth are cleaned.
It’s the gussying up of Gizmo for this year’s holiday photoshoot. (Fun fact: many of our groomers receive holiday cards from their clients!)
It’s the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Application Instructions
Interested in joining our pack? Apply using the following link:

https://careers.petsmart.com/jobs/81362797540-5548458507?lang=en-us

 

Retail Sales Associate

Job Location (City, State)
Martinsburg, WV

Salary Information (optional)
$14.50

Job Description
RETAIL SALES ASSOCIATE

ABOUT OUR STORES:

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets. As a PetSmart Sales Associate, you aren’t just selling products, you’re helping pet parents find the very best solutions for their pets. With your passion for pets and our education, you’ll become a trusted partner to the families at every stage of their pets’ lives. With so many opportunities under one roof, you’ll be sure to find a career path that inspires you.

ABOUT OUR TEAMS:

In a store as big as ours, we need all hands (or paws, wings, fins, whatever you have!) on deck to ensure we are operating efficiently. Our stores offer multiple shifts throughout the early morning, day, and evening hours. So, as a PetSmart sales associate, you may be cross-trained in the following areas:

Customer Service: You’ll be an essential part of creating sincere connections with pet parents. You’ll welcome them (and their pets!) to the store, facilitate an easy check out process as a cashier and ensure that they found everything they needed.
Pet Care: You’ll ensure the safety of all living pets our stores—including fish, reptiles, birds, and small animals. You’ll be their family until they get a family of their own; you’ll help to keep them healthy, clean, and well fed! You’ll also engage with pet parents to provide them with the best solutions specifically for their pets.
Merchandising & Inventory: You’ll play an integral role in helping our pet parents find exactly what they need, right when they need it. You’ll execute on merchandising, stocking, and pricing strategies.
ABOUT YOUR CAREER:

And while we’re there for pets at every stage of their lives, we’ll be with you at every stage of your career. With PetSmart, you will have opportunities to:

Gain experience in a different business unit—from the store to the salon or the Pets Hotel
Develop your leadership skills as a Department or Assistant Manager role
Tackle the challenge of a new store opening
Transfer to any one of our 1600 stores nationwide
THE WARM AND FUZZIES:

We’ve highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can’t be fully described in the job description.

It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.
It’s the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Application Instructions
Interested in joining our pack? Apply using the following link:

https://careers.petsmart.com/jobs/81362819792-5548458507?lang=en-us

 

Grants Coordinator

Grants Coordinator

Job Location (City, State)
Martinsburg

Job Description
SPECIAL NOTE: ALL APPLICATIONS AND/OR RESUMES MUST BE ACCOMPANIED BY A COVER LETTER.
KIND OF WORK:
Responsible for researching, administering Federal and State grants for Berkeley County and affiliated entities.

EXAMPLES OF WORK:
1. Researches federal, state, and foundations available grant notices of funding and meets with department heads/constitutionally elected officials to assist in gathering information for the grant applications.
2. Ability to access and interpret the federal business opportunities and federal contracts.
3. Works with federal and state granting authorities in the administration of grants to include timely disbursements of funds.
4. Prepares and maintains detailed grant reporting information as required.
5. Files monthly and quarterly reports on time and deposits grant money received for these requests.
6. Reviews grant projects and supplies information (files) to County Auditor for single audit and meets with State and Federal auditors on grant projects. Prepares all grant confirmations for the audit.
7. Consults with outside agencies to build frameworks for potential partnerships.
8. Develops a framework for state grant funding to be administered through sub-recipients.
9. Reviews monthly reports, prepares letters and other documents, and mails to State and Federal agencies. Creates orders for establishment of grant funds.
10. Prepares reimbursements for grants from received invoices and follows up with Finance Department and collaborating departments/agencies to ensure that funds are received.
11. Ensures budgets are followed and drawdowns are completed expeditiously in order to avoid de-obligation of funds.
12. Prepares and maintains detailed grant reporting information while ensuring reports are filed in a timely manner.
13. Confirms that financial and legal guidelines are followed in accordance with federal and state regulations.
14. Reviews County Council weekly minutes for approved grant related transfers and checks to see if transfers have been sent to the Finance department.
15. Attends County Council meetings when any grants are discussed.
16. Prepares budget increases for each state and federal grant. Assigns internal grant/program number.
17. Attends grant workshops and training classes required by granting agencies.
18. Performs related work as required.

QUALIFICATIONS AND REQUIREMENTS:
1. Any combination of education and experience equivalent to an associate degree in business, accounting, public administration, or political science.
2. Demonstrated knowledge or training in grant program, community development and/or economic development initiatives.
3. Demonstrated budgeting experience or training, with exposure to Federal and State grant financial reporting requirements.
4. Ability to synthesize thoughts/ideas between diverse collaborating agencies and translate into effective written and verbal communication with funding agencies, government officials, etc.
5. Proficient personal computer skills using spreadsheet and word processing software.
6. Excellent verbal and written communication skills.
PHYSICAL REQUIREMENTS:
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects; work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions.

SPECIAL REQUIREMENTS:
Possession of a valid driver’s license.

ADDITIONAL INFORMATION FOR APPLICANTS

APPLICATION FOR THIS RECRUITMENT:
All applications for vacancies with Berkeley County Government must be submitted to the Office of the Berkeley County Council, 400 West Stephen Street, Suite 201, Martinsburg, WV, 25401 on or before the date specified on the front of this announcement. An application may be rejected if it is not complete or is received after the specified closing date (we do honor post-mark date on applications submitted by postal mail). Each applicant will be notified by mail regarding the selection process. Berkeley County does not reimburse travel expenses incurred to attend a scheduled interview.

EXAMINATION PROCEDURE:
The kind of examination/screening for positions announced will vary with each position and may include:
o an evaluation of training and experience
o personal and/or group interview
o written and/or spoken examination(s)
o performance test(s)
o a background investigation
o a physical examination*and
o a drug test*.

*These examinations are administered after offer of employment.

PROBATIONARY PERIOD:
Berkeley County is an “At-Will” employer. However, new employees normally serve a probationary period of six (6) months before attaining regular status. The length of the probationary period may vary depending on the position and may be extended depending on performance. The probationary period is considered part of the examination process to determine the employee’s fitness for the position in which he/she was placed.

COMPENSATION:
Berkeley County employees are paid two (2) times per month. A new employee ordinarily starts work at the rate specified in this announcement. The Berkeley County Council reviews compensation increases as part of the normal budget preparation process and makes the appropriate compensation adjustments at the beginning of the fiscal year (July 1).

ANNUAL LEAVE, SICK LEAVE AND HOLIDAYS:
(the following is unavailable for part-time and temporary positions)
o Employees earn 1.50 days of sick leave per month/18 days annually with unlimited accumulation.
o Berkeley County observes 12 paid holidays per year and Primary and General Election Days as they occur.
o Employees accumulate annual leave according to the following schedule:

Years of Service Days Per Month Days Per Year
0 – 5 years 1.25 days 15 days
5 – 10 years 1.50 days 18 days
10 – 15 years 1.75 days 21 days
15 years plus 2.00 days 24 days

HEALTH, RETIREMENT & MISCELLANOUS BENEFITS:
o Regular full-time employees are required to participate in the West Virginia Public Employee Retirement Plan
o Life Insurance is available to full-time employees, their spouse, and eligible dependents.
o Regular full-time employees may elect to join the County sponsored health plan which includes medical, hospitalization, major medical, dental, vision, and prescription drug coverage. The County may pay up to 100% of the employee costs and the employee pays for any dependent coverage elected.
o Several deferred compensation programs are available.
o Direct deposit mandatory.

BERKELEY COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Application Instructions
APPLICATIONS ARE AVAILABLE ON-LINE AT http://www.berkeleywv.org OR AT THE COUNTY COUNCIL OFFICE, 400 W. STEPHEN STREET; SUITE 201, MARTINSBURG, WV, 25401, MONDAY-FRIDAY, 8:00 AM-5:00 PM, APPLICATIONS MAY BE RETURNED IN PERSON OR AT grantscoordinator@berkeleywv.org. APPLICATIONS WILL BE ACCEPTED UNTIL THE VACANCY IS FILLED.

For more information, contact:

Company Name
Berkeley County Council,
http://www.berkeleywv.org

Contact Name
Tracey Guilliams
Grants Administrator
tguilliams@berkeleywv.org
3042641923

 

Customer Service Specialist

Door Serv Pro

Customer Service Specialist

About Door Serv Pro, LLC:

We are a busy face paced construction company specializing in the garage door industry. We are a leading business in the West Virginia, expanding into the surrounding area (MD, PA, VA) and will continue growing. We are a family-oriented business, and our employees are important to us. Come join us and we look forward to having you on our team.

Job Overview: Our customer service team is essential to keeping the company operating and ensuring homeowners have a great experience with us. Customer Service Specialists act as a liaison, provide product/services information, answer questions, schedule service appointments, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

It’s a big job, and we value feedback from our customer service team to make sure the company is operating efficiently and that homeowners are happy with our work.

Here are a few benefits of choosing to work for Door Serv Pro, LLC:

  • Paid training
  • Bonuses based on performance
  • Tech tools to help you do your job efficiently
  • Paid Time Off

To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.

Responsibilities: (This list may not include all the duties assigned)

  • Go the extra mile to help homeowners and potential customers
  • Manage large amounts of incoming phone calls and outbound return calls
  • Use software, like our ServiceTitan CRM, to record interactions with homeowners
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Follow communication procedures, guidelines, and policies.

Basic Position Requirements:

Abilities:

  • Proven sales and customer support experience or experience
  • Strong phone, active listening and overall communication skills
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school diploma or equivalent

Please email your resume. Please send an updated resume with a cover letter explaining your interest in this position. Due to the high volume of resumes, we cannot contact every applicant. Resumes will be reviewed and those selected will be contacted. Salary depends on experience.

For more information, contact:

Jennifer Morning, Executive Administrator

540-450-6749 x4
jen@doorservpro.com
doorservpro.com

 

Registrar Services Specialist I

Registrar Services Specialist I
American Public University System

American Public University System seeks a customer service and detail oriented individual who enjoys working with students. Successful candidates must be highly organized, able to multitask, and able to work with limited supervision. The candidate will be involved in maintaining registration student records within our military portal, national clearing house as well as facilitating our student transcripts and probation processes. This is a full-time, non-exempt position in our Charles Town, WV location. This position reports to the Team Manager within the Office of the Registrar. This position is a shift schedule position with required hours of 12:30pm – 9:00pm, Monday – Friday.

Responsibilities:

  • Complies with Family Educational Rights and Privacy Act (FERPA) when releasing information
  • Works with students and staff to resolve student issues in a positive and collaborative manner
  • Responds to APUS student phone and email inquiries within one (1) business day concerning transcript requests and graduation transcripts & certificates
  • Maintains thorough and accurate records
  • Conducts work with strong personal and professional ethics and integrity
  • Performs tasks as it pertains to processing Diplomas, Record Updates, Background Investigations, National Clearinghouse, Loan Deferments, Degree Verification, Verification of Education, Probation Status, Dismissals and All Fail
  • Performs tasks as it pertains to APUS military students. This includes reporting and resolving grade issues and degree completions; uploading new courses and schedules to the Academic Institute and NCMIS portals when required; supporting all student functions in all military
    portals; and performing other functions of the Office of the Registrar to support the APUS student body

Critical Skills and Job Complexity

  • Excellent written and verbal communication and customer service skills
  • Ability to work under pressure, within deadlines, and independently
  • Understanding of online learning structure and purpose
  • Understanding of student development and learning

Requirements:

  • Associate’s Degree required
  • Two (2) Years of Professional office experience required
  • Excellent customer service skills
  • Prior experience in a Registrar’s Office or other academic environment preferred
  • Experience with military or military students preferred
  • Excellent written and verbal communication skills (including basic editing experience)
  • Ability to work under pressure, within deadlines, and independently
  • Understanding of online learning structure and purpose
  • Understanding of student development and learning
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Analytical, organizational and administrative skills
  • Ability to manage multiple projects under tight deadlines and meet department service level agreements

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Colorado, California, Washington and NYC Pay Transparency Statement

If you are a resident of Colorado, California, Washington or New York City and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to recruiting@apei.com

Travel Required

Yes. 5-10%

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

 

Apply online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=a8d1df88-1f61-4bc9-9b2f-68e9b73ce9bd

Financial Aid Advisor

Financial Aid Advisor (Fully Remote)
American Public University System

Fully remote but hybrid if local to Charles Town, WV.

The Financial Aid Advisor is responsible for providing financial aid support and counseling services to students attending American Public University System (APUS). This position communicates updates to students utilizing Federal Student Aid to support their educational goals.

Responsibilities:

  • Advises and educates students on various forms of Federal Student Aid
  • Primarily answers student inbound calls, also replies to emails and makes outbound contacts
  • Seeks out opportunities to enhance the student experience and promote high-quality service
  • Independently performs research to assist students and parents through the financial aid cycle
  • Remains flexible to daily workflow and task changes as a result of staffing needs, increased volume, or service level agreements
  • Collaborates with other university departments, as needed
  • Proactively communicates feedback and trends to management
  • Ensures daily tasks and contacts are met within established SLAs
  • Adheres to laws, regulations, policies and procedures, and compliance requirements
  • Meets department quality and productivity metrics
  • Performs other duties as assigned

Essential Skills/Requirements:

  • Strong verbal and written communications skills
  • Effective interpersonal communication and listening skills
  • Aptitude to think critically and solve problems
  • Ability to utilize multiple systems in transition between tasks
  • Proficient in Microsoft Office products, including Excel, Outlook, Word, Access, and PowerPoint
  • Solutions and detail oriented
  • Associate’s degree required
  • Experience in customer service, call center, or office environment preferred

Work Hours:

  • Office Hours
    • Monday – Friday 9:00am – 5:30pm, ET
    • Monday – Friday 12:30pm – 9:00pm, ET
    • Potential to work holidays, if needed.

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

 

Qualifications

Education

Required

Associate’s degree or better.

Apply Online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=5f7fbf98-6306-412b-8da9-c1a92f36b37f

Document Services Specialist

Document Services Specialist
American Public University System

The Document Services Specialist I supports the student enrollment process by reviewing and processing student documents and files required for admission to the University, as well playing an active role in key processes, such as: the transfer credit evaluation (TCE), program change (PC), new program enrollment (NPE), transcript request authorization (TRA), and many other processes. This role is also responsible for paper and electronic document intake, scanning through the digital content management system and indexing documents based on the information contained in the student information system. The individual serving in this role is required to be a flexible, dedicated, professional and energetic person with an eye for detail and focus on service to students and staff. They should also be focused on the “Advancement” competencies outlined in the Document Services career progression program/plan and ensure expectations are consistently met in order to be prepared for advancement on the team.

 Responsibilities: 

  • Meets and exceeds the expectations outlined in the Document Services Expectations Document.
  • Processes daily workload to ensure all department service level agreements (SLA’s) are met and exceeded when possible.
  • Opens, sorts, and batches incoming mail as well as scans paper transcripts and documents.
  • Reviews and processes all incoming documents for student files and updates document statuses when applicable.
  • Reviews student accounts daily for file completion and preparedness for transfer credit evaluation (TCE).
  • Communicates with students and staff regarding student documents, files, and transcript release authorization (TRA) requests.
  • Communicates with other institutions to verify student records, transcripts, process payments for TRA’s and to follow up on previous orders.
  • Places transcript orders through third party vendors.
  • Reviews and processes new program enrollment (NPE) applications and program change (PC) forms for file completion and preparedness for TCE.
  • Reviews and processes readmission applications for designated student populations.
  • Validates transcript data sent through optical character recognition (OCR) software.
  • Prints and indexes electronic documents in various systems.
  • Assesses student document logs to determine which documents are required and which are optional and then designate them accordingly.
  • Responsible for protecting student records and personal information according to the standards outlined in the Family Education Rights and Privacy Act (FERPA).
  • Performs other duties as assigned.

Skills: 

  • Basic computer skills using the Microsoft Office Suite.
  • Ability to interact with students and University staff in a professional manner.
  • Excellent customer service skills.
  • Strong organizational and administrative skills.
  • Effective verbal and written communications skills.
  • Demonstrated ability to manage multiple projects under tight deadlines.
  • Ability to multitask and work with minimal supervision.
  • Extremely detail oriented.

Required Experience:

  • High school diploma or equivalent required. Some college experience preferred.
  • Experience working with administrative records and files, as well as, strong attention to detail required.
  • Previous experience in customer service strongly preferred.
  • Basic familiarity with Microsoft Office software to include Word, Excel and Access.
  • Experience working with digital imaging systems preferred.

About Us:

American Public University System (APUS) is an Online University based in Charles Town, WV.  Our company has over 100,000 students.  Our emphasis is educating our nation’s military and public services communities with quality and affordable education.  APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons.  We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment.  American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Colorado, California, Washington and NYC Pay Transparency Statement

If you are a resident of Colorado, California, Washington or New York City and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to recruiting@apei.com

Apply online at: https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=80863b9c-ecd1-4fe1-9bff-e41bc92a6d85