Job Category: Accounting

Mutuel Teller at Hollywood Casino

Mutuel Teller
https://careersapply-pennentertainment.icims.com/jobs/103302/mutuel-teller/job?hub=55

Job ID: 2023-103302

Hollywood Casino at Charles Town Races

 US-WV-Charles Town

Type:  Regular Part-Time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

  • Sells pari-mutuel tickets to patrons.
  • Cashes pari-mutuel tickets for patrons.
  • Summons security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors, or directs patron to supervisory personnel to resolve questions of ticket validity.
  • Requisitions additional cash as required.
  • Keeps daily balance sheet of amount and number of transactions.
  • Acts as a good will ambassador for Charles Town Races.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Requires a working knowledge of all types of wagering.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must meet licensing requirements of the West Virginia Racing Commission.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to outside weather conditions and risk of electrical shock.  The noise level in the work environment is usually loud. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

 

Banking Sales Associate

Banking Sales Associate

Date: Jan 20, 2023

Location: Martinsburg, WV, US, 25404

Company: United Bank

Job Description

The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts.

 

 

RESPONSIBILITIES:

  • Operate with accuracy and efficiency the appropriate core banking systems and a sales associate window as follows:
    • Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies.
    • Accept payments for all loans/lines of credit.
    • Process the redemption of U.S. Savings Bonds.
    • Process night depository, ATM and mail deposits, if applicable.
    • Provide additional customer services including processing/issuance of official bank checks and credit card cash advances
  • Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits
  • Adhere to cash differences/controllable losses policy
  • Identify customers, by understanding  and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds
  • Verify signatures and account ownership as required. Exercises discretion, judgment, and initiative regarding transaction problems and inquiries
  • Comply with all department and company policies, procedures and overall security;
  • Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
  • Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
  • Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards .
  • May be responsible for branch opening/closing procedures
  • May escort customers to safe deposit boxes in accordance with the Bank’s safe deposit box policy and security procedures
  • May assist in opening/closing of branch vaults under dual control
  • As needed, order, receive, verify, and distribute cash in accordance with bank policy
  • Promote and maintain positive relationships with all internal and external customers
  • Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow
  • Responsible for keeping current and being knowledgeable in order to communicate the Bank’s products and services to clients.
  • As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours

Qualifications

  • High school diploma or equivalent;
  • Successful completion of the Bank’s in-house Sales Associate Training Program.
  • Previous customer service contact experience is highly desired.
  • Ability to demonstrate a sales oriented professional demeanor
  • Excellent communication skills
  • Experience in handling money preferred
  • Proficiency in Microsoft Office Products (Word, Excel) required
  • Understanding and working knowledge of appropriate core banking system is a plus
  • Detailed oriented;
  • Strong interpersonal skills;
  • Professionalism and confidentiality is essential
  • Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
  • Flexibility on work schedule as business needs arise

 

 

KEY COMPETENCIES:

  • Customer Service
  • Interpersonal Skills
  • Dependability (Attendance & Punctuality)
  • Task Management

 

ESSENTIAL FUNCTIONS:

  • Sitting and standing for extended periods of time.
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
  • Ability to converse and exchange information with all levels of staff within organization.
  • Ability to observe, perceive, identify, and translate data
  • Ability to travel via airplane, automobile, bus and/or train

Company Profile

At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.

https://careers.bankwithunited.com/UnitedBank/job/Martinsburg-Sales-Associate-WV-25404/983568000/

Customer Service Teller

Customer Service Teller, Martinsburg WV  (Full Time)
Location: Martinsburg, WV

https://www.irecruit-us.com/jobRequest.php?OrgID=I20171201&RequestID=167415002063c98084907d94983&source=IND

 

JOB TITLE:                                   Customer Service Teller

Job Classification:                         Non-Exempt

Department:                                     Retail

Reports to:                                       Community Bank Manager

Education requirements:             High School Diploma or GED

Experience or Skill requirements: 

  • Comfortable and confident in a sales and service environment
  • Must be able to be a part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives
  • Must have and exhibit a professional manner and exhibit good interpersonal skills
  • Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener

Duties:

  • Primary role is to provide superior customer service experience during the client interaction
  • Ensure all clients are greeted immediately upon entering the branch office
  • Performs lobby management effectively to ensure the needs of clients are identified and fulfilled
  • Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.
  • Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals
  • Will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards
  • Adheres to all policy and procedures of the company
  • Follows operational procedures including protecting customers, bank assets and bank security
  • Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality
  • May serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.
  • Will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles
  • Opportunity exists for cross-training of a Customer Service Representative Position.
  • Other duties as assigned.

Relationships:

  • Will work closely with and report to the Community Bank Manager
  • Expected to work closely with branch staff, HQ employees and others at Summit
  • The employee will be expected to work with all employees to maintain the safety and security of the branch
  • A Customer Service Teller is an important part of our Summit Team and will embrace each employee’s expertise and contributions. They will be expected to inspire collaboration among co-workers and clients, assist others and be aware of what needs to be done and take action to improve the quality of service to our clients.

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

 

Salary Information: Hourly rate varies, based on experience.

 

Revenue Cycle Specialist

Revenue Cycle Specialist

Job Category: Administrative/Clerical

Requisition Number: REVEN007575

Meritus Medical Center
Hagerstown, MD 21742, USA

Description

Revenue Cycle Specialist

The Revenue Cycle Specialist is responsible for billing and following up directly with third party payers and patients to resolve billing issues and secure appropriate reimbursement in a timely manner. This individual identifies and analyzes denials and payment variances and enacts corrective measures as needed to effectively communicate and resolve payer errors.

Requirements:

Education – High School Diploma or GED required. Associate’s or Bachelor’s degree in business administration, or related field preferred.

Experience – One (1) to three (3) years of relevant experience in medical collections or hospital / professional billing preferred.

Knowledge/Skills/Abilities -Knowledge of claims review and analysis, CPT coding and medical terminology,

  • Effective communication, organizational, and problem-solving skills
  • Ability to manage multiple tasks and projects simultaneously
  • Adapts positively to changes in the working setting with ease
  • Strong interpersonal and customer service skills
  • Basic computer and word-processing skills
  • Proficiency with Microsoft Word, Excel, email, and voicemail

 

Finance and Accounting Internship

Immediate opening for an Intern in our Finance and Accounting department at:

Fives Company located at 16778 Halfway Blvd, Hagerstown, Md 21740.

 

 

Paid Internship for 20 hours a week.

 

The duties are listed below:

 

-Enter Accounts Payable invoices into SAP via Esker

-Customer cash receipt entry to SAP

-Scanning and batching of packing lists and daily deposits

-help to maintain the Goods Received/Invoiced report via research and resolution

-Enter Journal Entries in SAP

 

For more information contact:

Lisa M. St. Clair

Human Resources and Employee Relations Manager

High Precision Machines

Fives Landis Corp.

16778 Halfway Boulevard

Hagerstown,  Maryland,  21740 – United States

Main Tel: +1 (301) 797 3400 (24/7 GrinderCare Helpline)

Direct Tel: +1 (301) 797 2580   Fax: +1 (301) 797 3159

Mobile: +1 (301) 532 9654

Direct Email: lisa.stclair@fivesgroup.com

Web: www.fivesgroup.com

 

 

Universal Banker I (Part Time)

Universal Banker I (Part Time)

https://www.mybct.bank/careers/jobdetails/?JobPositionId=Q46Hn0C4lPV46OrSML9Kqx%2fqgliYGB%2bUWeLUlG%2f1NJw%3d

CHARLES TOWN, WV

Universal Banker I (Part Time)

Part-Time

Summary

Do you enjoy interacting with people? Do you enjoy building lasting relationships all while gaining important life financial skills? Are you a multi-tasker that must have organization in your life? BCT is looking for a Universal Banker I that fits these characteristics.

Description

Reports To: Branch Manager/Assistant Branch Manager
FLSA Status: Non-Exempt

SUMMARY 
Responsible for a broad range of activities in the branch to include teller transaction processing; new account openings; loan processing; cross-selling bank products and services; and resolving customer service issues. Plays a vital role in providing customers with an exceptional banking experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Customer Service
  • Ability to interact with the public and deal effectively with their questions or problems.
  • Knows the Bank’s products and services thoroughly.
  • Looks for opportunities to explain, promote, or sell products or services.
  • Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
  • Serves as a model of excellent customer service to other employees.
  • Identifies and cross-sells retail products suitable to the customer’s needs.
  • Handles customer complaints or questions and determines the action to be taken to remedy the situation.
  • Ability to establish and maintain effective working relationships with co-workers, employees and officials in other departments.

Teller Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Cashes checks and pays out money after verification of signatures and customer balances.  Adheres at all times to policies and regulations set forth in the Teller Operational Policy & Procedures Manual.
  • Processes any or all of the following: Checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds.  Provides access to safety deposit boxes.
  • Enters customers’ transactions into computer to record transactions, and issues computer generated receipts.  Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
  • Removes deposits from, and counts and balances cash in, automated teller system and night drop bags.
  • Assist with ATM duties.
  • Demonstrates responsibility and judgment according to check cashing procedures.
  • Issuance of cashier’s checks and money orders.
  • Completes Currency Transaction Reports (CTRs) and obtains independent verification of report.
  • May override excessive drawer cash in Vertex up to designated limit.
  • May waive fees in Vertex up to $10.00.
  • Other duties may be assigned.

CSR Functions

  • Ability to create debit cards and change card status.
  • Increase temporary debit card limits based on guidelines.
  • Assist with daily and monthly balancing of debit cards.
  • Complete debit card dispute process.
  • Ability to create and modify online banking profiles.
  • Open and maintenance all types of checking and savings accounts.
  • Open and maintenance of certificates of deposits.
  • Open and maintenance of IRA (Individual Retirement Accounts) certificates.
  • Accept IRA deposits, transfers, and rollovers.
  • Make IRA distributions and contributions.
  • Open and maintenance of safety deposit boxes.  Also assist customers with box visitation.
  • Check ordering.
  • Complete wire forms properly.
  • Assist with compliance reports and obtains independent verification/review as required.
  • Know the Bank’s products and services thoroughly.  Look for opportunities to explain, promote, or sell products or services.  Achievement of individual sales goals.
  • Adheres to all bank policies and procedures during account and safe deposit box operations.
  • Assists manager and staff with other administrative duties that do not conflict with current responsibilities.
  • Other duties may be assigned.

Loan Processing Functions

  • Interviews loan applicants to elicit information, prepare loan request papers, and obtain related documents from applicants. Investigates applicant’s background and verifies credit and bank references.
  • Enter application through lending program.
  • Informs applicants whether loan requests have been approved or rejected.
  • Other duties may be assigned.

Security

  • Maintains proper amount of currency and coin in drawer.
  • Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured.
  • Understands role in the event of a robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Professional appearance that evokes the customer’s trust.
  • Adheres to all bank policies and procedures and to internal controls and system access restrictions.
  • Other duties may be assigned.

CRITICAL SKILLS

  • Self-Development: Pursue additional education or training to remain current, improve knowledge, and diversify skills. The ability to be cross trained in other areas.
  • Customer Confidentiality: Never reveal or divulge customer information to anyone outside of the Bank.
  • Versatility: Ability to multi-task under pressure and fast paced environment.

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); 1-2 years of prior customer service experience; position demands a person with an outgoing, sales-oriented personality. It also requires general knowledge of bank operations, excellent communication and customer service skills and basic to advanced computer skills.

KNOWLEDGE, SKILLS, AND ABILITIES 

  • Position demands a person with a pleasant personality with an above average knowledge of fundamental arithmetic.
  • Ability to adhere to BCT’s Core Values:  Integrity, Teamwork, Growth, Customer Commitment, Community Focus.
  • Must have basic skills in operating a computer, printer, and copy machine.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to operate standard office equipment, including coin sorter and currency counter.
  • Ability to speak in a clear and understandable manner and write legibly.
  • Ability to answer telephones and greet public in a friendly and courteous manner.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

SMOKE-FREE WORKPLACE
BCT is a 100% smoke-free company.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

 

Universal Banker I (Full Time)

Universal Banker I (Full Time)

https://www.mybct.bank/careers/jobdetails/?JobPositionId=XAbvLhFO29YDv5%2bvDf7Gxzh27HDNdEZRQmhS3xR2qaA%3d

Universal Banker I (Full Time)

Full-Time

Summary

Responsible for a broad range of activities in the branch to include teller transaction processing; new account openings; loan processing; cross-selling bank products and services; and resolving customer service issues. Plays a vital role in providing customers with an exceptional banking experience.

Description

Reports To:  Branch Manager/Assistant Branch Manager
FLSA Status:  Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Customer Service

  • Ability to interact with the public and deal effectively with their questions or problems.
  • Knows the Bank’s products and services thoroughly.
  • Looks for opportunities to explain, promote, or sell products or services.
  • Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
  • Serves as a model of excellent customer service to other employees.
  • Identifies and cross-sells retail products suitable to the customer’s needs.
  • Handles customer complaints or questions and determines the action to be taken to remedy the situation.
  • Ability to establish and maintain effective working relationships with co-workers, employees and officials in other departments

Teller Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Cashes checks and pays out money after verification of signatures and customer balances.  Adheres at all times to policies and regulations set forth in the Teller Operational Policy & Procedures Manual.
  • Processes any or all of the following: Checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds.  Provides access to safety deposit boxes.
  • Enters customers’ transactions into computer to record transactions, and issues computer generated receipts.  Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
  • Removes deposits from, and counts and balances cash in, automated teller system and night drop bags.
  • Assist with ATM duties.
  • Demonstrates responsibility and judgment according to check cashing procedures.
  • Issuance of cashier’s checks and money orders.
  • Completes Currency Transaction Reports (CTRs) and obtains independent verification of report.
  • May override excessive drawer cash in Vertex up to designated limit.
  • May waive fees in Vertex up to $10.00.

Other duties may be assigned.

CSR Functions

  • Ability to create debit cards and change card status.
  • Increase temporary debit card limits based on guidelines.
  • Assist with daily and monthly balancing of debit cards.
  • Complete debit card dispute process.
  • Ability to create and modify online banking profiles.
  • Open and maintenance all types of checking and savings accounts.
  • Open and maintenance of certificates of deposits.
  • Open and maintenance of IRA (Individual Retirement Accounts) certificates.
  • Accept IRA deposits, transfers, and rollovers.
  • Make IRA distributions and contributions.
  • Open and maintenance of safety deposit boxes.  Also assist customers with box visitation.
  • Check ordering.
  • Complete wire forms properly.
  • Assist with compliance reports and obtains independent verification/review as required.
  • Know the Bank’s products and services thoroughly.  Look for opportunities to explain, promote, or sell products or services.  Achievement of individual sales goals.
  • Adheres to all bank policies and procedures during account and safe deposit box operations.
  • Assists manager and staff with other administrative duties that do not conflict with current responsibilities

Other duties may be assigned.

Loan Processing Functions

  • Interviews loan applicants to elicit information, prepare loan request papers, and obtain related documents from applicants.  Investigates applicant’s background and verifies credit and bank references.
  • Enter application through lending program.
  • Informs applicants whether loan requests have been approved or rejected.

Other duties may be assigned.

Security

  • Maintains proper amount of currency and coin in drawer.
  • Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured.
  • Understands role in the event of a robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Professional appearance that evokes the customer’s trust.
  • Adheres to all bank policies and procedures and to internal controls and system access restrictions.

Other duties may be assigned.

CRITICAL SKILLS

  • Self-Development:  Pursue additional education or training to remain current, improve knowledge, and diversify skills.  The ability to be cross trained in other areas.
  • Customer Confidentiality:  Never reveal or divulge customer information to anyone outside of the Bank.
  • Versatility:  Ability to multi-task under pressure and fast paced environment.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE 

High school diploma or general education degree (GED); 1-2 years of prior customer service experience; position demands a person with an outgoing, sales-oriented personality.  It also requires general knowledge of bank operations, excellent communication and customer service skills and basic to advanced computer skills.

KNOWLEDGE, SKILLS, AND ABILITIES 

  • Position demands a person with a pleasant personality with an above average knowledge of fundamental arithmetic.
  • Ability to adhere to BCT’s Core Values:  Integrity, Teamwork, Growth, Customer Commitment, Community Focus.
  • Must have basic skills in operating a computer, printer, and copy machine.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to operate standard office equipment, including coin sorter and currency counter.
  • Ability to speak in a clear and understandable manner and write legibly.
  • Ability to answer telephones and greet public in a friendly and courteous manner.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

SMOKE-FREE WORKPLACE

BCT is a 100% smoke-free company.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

 

Universal Banker I (Floating, Full Time)

Universal Banker I (Floating, Full Time)

https://www.mybct.bank/careers/jobdetails/?JobPositionId=X4gQWT%2bG9cDCqUafJ2Id2t%2fOAMIc2OHTX3Ca8zF35dE%3d

Universal Banker I (Floating, Full Time)

Full-Time

Summary

Do you enjoy interacting with people? Do you enjoy building lasting relationships all while gaining important life financial skills? Are you a multi-tasker that must have organization in your life? BCT is looking for a Universal Banker I that fits these characteristics.

Description

Reports To: Branch Manager/Assistant Branch Manager

FLSA Status: Non-Exempt

 

SUMMARY 

Responsible for a broad range of activities in the branch to include teller transaction processing; new account openings; loan processing; cross-selling bank products and services; and resolving customer service issues. Plays a vital role in providing customers with an exceptional banking experience.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

  • Ability to interact with the public and deal effectively with their questions or problems.
  • Knows the Bank’s products and services thoroughly.
  • Looks for opportunities to explain, promote, or sell products or services.
  • Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
  • Serves as a model of excellent customer service to other employees.
  • Identifies and cross-sells retail products suitable to the customer’s needs.
  • Handles customer complaints or questions and determines the action to be taken to remedy the situation.
  • Ability to establish and maintain effective working relationships with co-workers, employees and officials in other departments.

Teller Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Cashes checks and pays out money after verification of signatures and customer balances.  Adheres at all times to policies and regulations set forth in the Teller Operational Policy & Procedures Manual.
  • Processes any or all of the following: Checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds.  Provides access to safety deposit boxes.
  • Enters customers’ transactions into computer to record transactions, and issues computer generated receipts.  Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
  • Removes deposits from, and counts and balances cash in, automated teller system and night drop bags.
  • Assist with ATM duties.
  • Demonstrates responsibility and judgment according to check cashing procedures.
  • Issuance of cashier’s checks and money orders.
  • Completes Currency Transaction Reports (CTRs) and obtains independent verification of report.
  • May override excessive drawer cash in Vertex up to designated limit.
  • May waive fees in Vertex up to $10.00.
  • Other duties may be assigned.

CSR Functions

  • Ability to create debit cards and change card status.
  • Increase temporary debit card limits based on guidelines.
  • Assist with daily and monthly balancing of debit cards.
  • Complete debit card dispute process.
  • Ability to create and modify online banking profiles.
  • Open and maintenance all types of checking and savings accounts.
  • Open and maintenance of certificates of deposits.
  • Open and maintenance of IRA (Individual Retirement Accounts) certificates.
  • Accept IRA deposits, transfers, and rollovers.
  • Make IRA distributions and contributions.
  • Open and maintenance of safety deposit boxes.  Also assist customers with box visitation.
  • Check ordering.
  • Complete wire forms properly.
  • Assist with compliance reports and obtains independent verification/review as required.
  • Know the Bank’s products and services thoroughly.  Look for opportunities to explain, promote, or sell products or services.  Achievement of individual sales goals.
  • Adheres to all bank policies and procedures during account and safe deposit box operations.
  • Assists manager and staff with other administrative duties that do not conflict with current responsibilities.
  • Other duties may be assigned.

Loan Processing Functions

  • Interviews loan applicants to elicit information, prepare loan request papers, and obtain related documents from applicants. Investigates applicant’s background and verifies credit and bank references.
  • Enter application through lending program.
  • Informs applicants whether loan requests have been approved or rejected.
  • Other duties may be assigned.

Security

  • Maintains proper amount of currency and coin in drawer.
  • Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured.
  • Understands role in the event of a robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Professional appearance that evokes the customer’s trust.
  • Adheres to all bank policies and procedures and to internal controls and system access restrictions.
  • Other duties may be assigned.

CRITICAL SKILLS

  • Self-Development: Pursue additional education or training to remain current, improve knowledge, and diversify skills. The ability to be cross trained in other areas.
  • Customer Confidentiality: Never reveal or divulge customer information to anyone outside of the Bank.
  • Versatility: Ability to multi-task under pressure and fast paced environment.

QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE 
High school diploma or general education degree (GED); 1-2 years of prior customer service experience; position demands a person with an outgoing, sales-oriented personality. It also requires general knowledge of bank operations, excellent communication and customer service skills and basic to advanced computer skills.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Position demands a person with a pleasant personality with an above average knowledge of fundamental arithmetic.
  • Ability to adhere to BCT’s Core Values:  Integrity, Teamwork, Growth, Customer Commitment, Community Focus.
  • Must have basic skills in operating a computer, printer, and copy machine.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to operate standard office equipment, including coin sorter and currency counter.
  • Ability to speak in a clear and understandable manner and write legibly.
  • Ability to answer telephones and greet public in a friendly and courteous manner.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

SMOKE-FREE WORKPLACE
BCT is a 100% smoke-free company.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.