Job Category: Business

Inside Sales Representative

Inside Sales Representative

If you’ve ever been to a library and checked out a book or placed a hold online, you may have used our software. The Library Corporation (TLC) has been servicing the Library Industry since 1974. TLC provides premier automation, cataloging, and data services to more than 4,500 public, school, academic, and special libraries worldwide, ranging from single-site facilities to massive metropolitan systems.

Job Description

The Library Corporation is looking for an Inside Sales Representative. We’re seeking a qualified sales representative to help us up-sell TLC products to both existing TLC customers and non-TLC customers.  The sales representative will have a strong understanding of the sales process, excel in generating leads with both TLC and non-TLC customers, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills and the ability to showcase our offerings in a compelling way. Tasked with prospecting and presenting TLC products, it’s essential that our sales consultant be personable and professional.

The ideal candidate should have 3 to 5 years of proven inside sales experience and success selling software and/or hardware.

Duties and Responsibilities

  • Highly polished, engaging, and informative sales presentations
  • Develop proposals including price quotes
  • Understand and articulate how TLC’s solutions serve libraries
  • Understand and articulate the value of TLC’s products and services
  • Ability to exceed monthly and yearly sales goals
  • Ability to work in a fast-paced environment
  • Maintain both a broad understanding of the product’s capabilities and a deep understanding of areas being demonstrated
  • Develop sales plans that include identifying new revenue growth opportunities and forecasting revenue
  • Develop key contacts and business relationships with influential decision makers that are non-TLC customers.

Qualifications and Skills

  • Meet annual sales goals
  • Closing new business skills
  • Territory management
  • Prospecting
  • Ability to negotiation
  • Self-confidence
  • Product knowledge
  • Present to audiences
  • Networking/Client Relations
  • Team player
  • Motivation for sales

Benefits

TLC offers its employees opportunities to grow and make a real contribution. Our benefits package includes:

  • Paid time off
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • 401(k)
  • Short and Long-Term Disability Insurance
  • Flexible Spending Account (FSA) and Dependent Care Account (DCA)
  • Health Savings Account (HSA)

Salary range for this position is between $35,000.00 and $40,000.00 commensurate with experience plus commission.

This position is open to remote candidates, although preference may be given to local candidates. No ongoing business travel requirement is anticipated for this position. The Library Corporation is currently in a remote work protocol as a response to the public health emergency in the United States of America, and so applicants should be prepared to onboard and work remotely for an indeterminate period of time initially.

We are an equal opportunity employer offering competitive salaries and benefits and a congenial work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender identity and expression, national origin, age (40 or older), sexual orientation, genetic information, marital status, disability, or any other legally protected status. An offer of employment with TLC is conditioned upon successful completion of a background investigation.

TLC is a Federal Contractor and has implemented a COVID-19 mandatory vaccination requirement for our workforce effective January 18th, 2022.  This policy will help to safeguard the health of our employees and their families, our customers and visitors, and the community at large from COVID-19.  Employees must be fully vaccinated by the first day of employment, or apply and receive an approved exemption based on medical or religious reasons.

 

Employees are considered fully vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, with, if applicable, at least the minimum recommended interval between doses. For example, this includes two weeks after a second dose in a two-dose series, such as the Pfizer or Moderna vaccines, two weeks after a single-dose vaccine, such as the Johnson & Johnson vaccine, or two weeks after the second dose of any combination of two doses of different COVID-19 vaccines as part of one primary vaccination series. All employees are required to report their vaccination status and to provide proof of vaccination.

If you have the personal and professional skills for this position and want to work in a rapidly growing enterprise that uses the latest technology, we invite you to send us your resume, professional references, and salary requirements.

The Library Corporation is located approximately 50 miles West of Washington, DC.

Judy Price
Special Projects Manager
TLC • The Library Corporation 
Phone: 304.229.0100
www.TLCdelivers.com

 

Machine Maintenance Technician

NOVARES L.L.C.  – FELTON PLANTS

JOB TITLE:  Machine Maintenance Technician

REPORTS TO:  Machine Maintenance Group Leader    FLSA CODE:  Hourly

INTERNAL CONTACTS:  Production Department, Engineering Department

 

JOB SUMMARY:

Installs and repairs electrical systems, apparatus, electrical and electronic components of industrial machinery and equipment by performing the following duties.

PRIMARY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

  • Installs power supply wiring and conduit for newly installed machines and equipment such as robots, conveyors, and programmable controller.
  • Connects power supply wires to machines and equipment, and connects cables and wires between machines and equipment.
  • Diagnoses malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables.
  • Tests malfunctioning machinery and discusses malfunction with other maintenance workers such as machine repairer and Tool Maker to diagnose malfunction.
  • Replaces faulty electrical components of machine such as relays, switches, and motors and positions sensing devices.
  • Diagnoses and repairs or replaces faulty electrical components such as printed circuit boards.
  • Replaces electrical motor bearings and rewires motors.
  • Pushes buttons and presses keys on robot controller, teach pendant, and programmable controller to program automated machinery, such as robots, to operate automated machinery to test for malfunctions and to verify repairs.
  • Plans layout of wiring and installs wiring conduit and electrical apparatus in buildings.
  • Diagnoses and replaces faulty mechanical, hydraulic, and pneumatic components of machines and equipment.
  • Additional duties maybe assigned as needed.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Must be able to meet/set deadlines.
  • Strong organizational and interpersonal skills.
  • Strong verbal communication skills.
  • Effective time management and planning skills.
  • Associate Degree from an accredited college, university, or technical school or one to two years related experience and/or training; or equivalent combination of education and experience.

EQUIPMENT USED:

  • Hand tools
  • Lift Truck
  • Hoist & Crane/Chains & Slings
  • Aerial Platform Lift
  • Test Equipment
  • Personal computer

ADDITIONAL INFORMATION:

The above statements are not intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

 

Contact: Andrew Woods

 awoods@novaresteam.com  | Phone +1 717.435.1167

 12367 Mt. Olivet Road | Felton, PA 17322 

 

Office Manager

Mountaineer Kitchens & Baths

Office Manager

 Mountaineer Kitchens & Baths is looking for qualified team player to join our growing business.

Candidates must possess excellent organizational skills and have an analytical mindset. A high level of attention to detail is required. The candidate must be able to communicate effectively in writing and orally. Knowledge of and experience with business systems, accounting, and data entry is also required.  Education in business management is preferred but not required. A positive attitude is a must.

Competitive pay and benefits package.

Applicants may send their resume to jeff@aliohomeimprovements.com.

 

 

Skinner Law Firm Assistant

Skinner Law Firm seeking: Law Firm Assistant

WRITER’S EMAIL:
HIRING@SKINNERFIRM.COM
SkinnerFirm.com

115 EAST WASHINGTON STREET
PO BOX 487
CHARLES TOWN, WV 25414-0487

(ALL MAIL & DELIVERIES)
261 AIKENS CENTER, SUITE 302
MARTINSBURG, WV 25404

Come join a close-knit team of legal professionals dedicated to representing our clients and their families with compassion and commitment. Skinner Law Firm is an established and successful personal injury law practice looking for the newest member of our administrative team.
This is an entry-level position and requires no previous legal experience, but a customer service background is a bonus. In this position you will have the opportunity to learn about the legal industry while getting hands-on experience with the justice system and making a difference in the lives of injury victims.
Our work is heavily detail oriented and requires a rigorous application process including precise instructions to be followed. To proceed: Send your resume and cover letter to hiring@skinnerfirm.com with the subject line: “Skinner Law Firm Assistant Application 2023”. Your resume should include a list of 3 references from direct supervisors at previous employers from the past 10 years. Please include in the subject line of your cover letter the sentence “I am the perfect candidate for your assistant position at Skinner Law Firm”. No calls, please. We look forward to hearing from you.

Duties/Responsibilities:
• Helping administrative staff and attorneys prepare for trial
• Answer and route incoming calls in a courteous and helpful manner
• Participate in the communication and screening of prospective clients
• Inputting, organizing, and maintaining data in our client management system
• Drafting correspondence, contracts, and documents for the administrative team
• Receive, scan, and distribute daily inbound mail through the office’s filing system
• Perform other related duties as assigned.

Required Skills/Abilities:
• Positive and enthusiastic self-starter who enjoys accountability and growth.
• Ability to manage and prioritize tasks.
• Outstanding organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with a positive attitude.
• Superlative time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Passionate about transforming the lives of people who have been injured or taken advantage of.

Education and Experience:
High school diploma or equivalent.
At least two years customer service or related experience required.

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must live within 45 miles of our Charles Town, WV office
Required to have a reliable car/source of transportation

 

Send your resume and cover letter to hiring@skinnerfirm.com with the subject line: “Skinner Law Firm Assistant Application 2023”. Your resume should include a list of 3 references from direct supervisors at previous employers from the past 10 years. Please include in the subject line of your cover letter the sentence “I am the perfect candidate for your assistant position at Skinner Law Firm”. No calls, please. We look forward to hearing from you.

Health, Safety, & Environmental Professional

Global Environmental & Remediation, LLC
2632 South Childs Road; Kearneysville, WV 25430
Phone: (304-279-5335) ¿ Rjohnson@generalger.com
Health, Safety, & Environmental Professional
To follow is a list of HSE responsivities and duties, though additional functions and training may be
necessary as deemed appropriate.
o Any additional training/and or schools will be paid for and provided by the
company.
o Travel will be required in this position.
• OSHA 30 is desired but will be provided through company-based training.
• Asbestos Inspector
• Asbestos Supervisor
• Study specifications to plan procedures for construction based on starting and completion.
• Confer with supervisory and engineering personnel and inspectors to resolve construction
problems and improve construction methods.
• Inspect work progress to ensure that the workmanship conforms to plans and specifications.
• Conduct daily safety and health inspections and maintain a written deficiency tracking log which
includes area/operation inspected, date of inspection, identified hazards and recommended
corrective actions, estimated and actual dates of corrections.
• Conduct mishap investigations and complete required reports.
• Maintain the OSHA form 300.
• Maintain applicable safety reference material on the job site.
• Attend the pre-construction conference, pre-work meetings including preparatory inspection
meeting, and periodic in-progress meetings.
• Implement and enforce accepted APPs and AHAs.
• Maintain a safety and health deficiency tracking system that monitors outstanding deficiencies
until resolution.
o A list of unresolved safety and health deficiencies shall be maintained
• Ensure sub-contractor compliance with safety and health requirements.
You have the authority to stop work on the project site if, in your opinion, the work does not comply with
contract plans and specifications, environmental laws and regulations or in situations where the work will
impact human health or the environment.
Feel free to contact me if you have any questions.
Send your resume if interested to Rjohnson@generalger.com

Raymond L. Johnson
President

Kitchen Supervisor

Job Title: Kitchen Supervisor
Department: Food Service
Reports to: Food Services Manager
One of the highlights for many of Capon’s guests is our food! Country recipes have been passed down through generations resulting in mouthwatering meals and desserts. We are seeking a Kitchen Supervisor to bring great energy and leadership to our team in the kitchen. The person chosen for this role should have a positive attitude, strong work ethic, and proven kitchen experience. The kitchen supervisor will lead a team that works together to prepare homemade comfort food for guests and staff in an all-you-can-eat meal, served family or buffet style in our dining room or Sunset Hill Lodge Pavilion.
Capon Springs and Farms proudly offers a rich history, steeped in tradition and a commitment to our guests and co-workers. We invite you to learn more about our culture and company at www.caponsprings.net.
Key Areas of Responsibility:
• Responsible for assisting with the overall operation of the food service departments including the bake shop, cooking kitchen, food prep/back kitchen, and dishwashing.
• Ensures the quality of food served to guests continues a culinary experience that is an expression of from scratch preparation.
• Embraces Capons core value of “tradition” by ensuring the Capon menu is consistently maintained while striving to improve quality.
• Maintains a food and dining strategy that addresses the needs of the resort with approximately 250 guest capacity and its family style or buffet style of service for guests and staff.
• Coordinates operations of the kitchen by training coworkers, assigning tasks, and filling in as needed in all roles of the food service department.
• Assist with streamlining kitchen processes to maintain prompt service times which typically are 8:30 am for breakfast, 1 pm for lunch, and 6 pm for dinner.
• Assists Food Services Manager with maintaining inventory and ordering necessary food items and supplies. Assists with stocking, rotating, and accepting deliveries.
• Maintains knowledge of guests, guests count, and special dietary needs.
• Responds to guest feedback and questions related to food service in the absence of the Food Services Manager.
• Coaches, counsels, and ensures all co-workers adhere to policies, procedures, and applicable laws, and documents any performance issues of staff.
• Participates in interviews when available to assist with hiring decisions of food service personnel.
• Assists with fiscal management by limiting food waste, demonstrating care with use and maintenance of kitchen equipment and supplies, and facilitating a productive work environment in accordance with staff schedules.
• Maintains a safe, secure, and healthy environment by establishing and enforcing sanitation standards and procedures. Obtain and maintain a current Food Handlers certification.
• Demonstrate knowledge of and train food service co-workers on allergen information to minimize risk with food service offerings.
• Maintain communications with all food service departments during daily operations and scheduled meetings. Participate as needed in inter-departmental operational meetings.
Education:
• High School diploma or equivalent required.
Training:
• Culinary or related degree preferred.
Experience:
• Three or more years’ experience in a related field.
• One to two years’ experience in kitchen or restaurant supervision or a related field.
Knowledge and Characteristics:
• Knowledge of kitchen sanitation and safety regulations
• Ability to manage a team in a fast-paced work environment.
• Supervisory experience and the ability to oversee and delegate work assignments.
• Ability to maintain professional, courteous working relationships with co-workers and other department managers.
• Computer skills including a basic understanding of email, word processing, and spreadsheets.
• Driver’s license and acceptable driving record required due to operating company vehicles.
Terms of Employment:
This is a 34-week seasonal salaried position with expectations to work 40-50 hours per week. The position begins approximately 4 weeks prior to Capon’s opening day and extends one week beyond Capon’s closing date. The expected start date for the 2023 season is March 27th and extends through November 17th. Days will vary but may include early mornings, evenings, weekends, and holidays. Days off will be coordinated with the Food Service Manager to ensure
supervision is present during all operating hours of the kitchen. Seasonal co-workers are eligible to file low earnings unemployment claims, during the off season. Compensation range for this position depending on experience is $684-800/week and is paid bi-weekly.
This job description is not intended to and does not create a contract or offer of employment. If hired, employment will be on an at-will basis and can be terminated by either party.
Rev. 02/23

Sales Team Members/ Agent Aspirants

Sales Team Members/ Agent Aspirants

  • Dedicated to building relationships geared at increasing sales
  • Provide exceptional service geared at increasing customer loyalty
  • Assist in driving the growth of the agency
  • Learn and maintain an In-depth knowledge of State Farm products and procedures
  • Maintain proper licensure and authority to sell and distribute appropriate products and

solutions to our clients.

  • Primary goal is to be meeting customer & prospect needs primarily via outbound marketing   efforts
  • Promotes the agency, it’s employees and State Farm with integrity
  • Maintains daily service of current clients, while performing prospecting

activities to achieve the desired growth goals and objectives

  • Contributes to agencies overall goals
  • Oversee customer service and assure customers are receiving excellent care and service
  • Services current and new insurance policies to maintain monthly goals

For more information contact:

Joe Russo, Agent Intern

Cell: 301-606-5412

joe.russo.vad8y9@statefarm.com

Mutuel Teller at Hollywood Casino

Mutuel Teller
https://careersapply-pennentertainment.icims.com/jobs/103302/mutuel-teller/job?hub=55

Job ID: 2023-103302

Hollywood Casino at Charles Town Races

 US-WV-Charles Town

Type:  Regular Part-Time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

  • Sells pari-mutuel tickets to patrons.
  • Cashes pari-mutuel tickets for patrons.
  • Summons security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors, or directs patron to supervisory personnel to resolve questions of ticket validity.
  • Requisitions additional cash as required.
  • Keeps daily balance sheet of amount and number of transactions.
  • Acts as a good will ambassador for Charles Town Races.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Requires a working knowledge of all types of wagering.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must meet licensing requirements of the West Virginia Racing Commission.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to outside weather conditions and risk of electrical shock.  The noise level in the work environment is usually loud. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

 

Banking Sales Associate

Banking Sales Associate

Date: Jan 20, 2023

Location: Martinsburg, WV, US, 25404

Company: United Bank

Job Description

The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts.

 

 

RESPONSIBILITIES:

  • Operate with accuracy and efficiency the appropriate core banking systems and a sales associate window as follows:
    • Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies.
    • Accept payments for all loans/lines of credit.
    • Process the redemption of U.S. Savings Bonds.
    • Process night depository, ATM and mail deposits, if applicable.
    • Provide additional customer services including processing/issuance of official bank checks and credit card cash advances
  • Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits
  • Adhere to cash differences/controllable losses policy
  • Identify customers, by understanding  and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds
  • Verify signatures and account ownership as required. Exercises discretion, judgment, and initiative regarding transaction problems and inquiries
  • Comply with all department and company policies, procedures and overall security;
  • Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
  • Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
  • Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards .
  • May be responsible for branch opening/closing procedures
  • May escort customers to safe deposit boxes in accordance with the Bank’s safe deposit box policy and security procedures
  • May assist in opening/closing of branch vaults under dual control
  • As needed, order, receive, verify, and distribute cash in accordance with bank policy
  • Promote and maintain positive relationships with all internal and external customers
  • Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow
  • Responsible for keeping current and being knowledgeable in order to communicate the Bank’s products and services to clients.
  • As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours

Qualifications

  • High school diploma or equivalent;
  • Successful completion of the Bank’s in-house Sales Associate Training Program.
  • Previous customer service contact experience is highly desired.
  • Ability to demonstrate a sales oriented professional demeanor
  • Excellent communication skills
  • Experience in handling money preferred
  • Proficiency in Microsoft Office Products (Word, Excel) required
  • Understanding and working knowledge of appropriate core banking system is a plus
  • Detailed oriented;
  • Strong interpersonal skills;
  • Professionalism and confidentiality is essential
  • Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
  • Flexibility on work schedule as business needs arise

 

 

KEY COMPETENCIES:

  • Customer Service
  • Interpersonal Skills
  • Dependability (Attendance & Punctuality)
  • Task Management

 

ESSENTIAL FUNCTIONS:

  • Sitting and standing for extended periods of time.
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
  • Ability to converse and exchange information with all levels of staff within organization.
  • Ability to observe, perceive, identify, and translate data
  • Ability to travel via airplane, automobile, bus and/or train

Company Profile

At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.

https://careers.bankwithunited.com/UnitedBank/job/Martinsburg-Sales-Associate-WV-25404/983568000/

Customer Service Teller

Customer Service Teller, Martinsburg WV  (Full Time)
Location: Martinsburg, WV

https://www.irecruit-us.com/jobRequest.php?OrgID=I20171201&RequestID=167415002063c98084907d94983&source=IND

 

JOB TITLE:                                   Customer Service Teller

Job Classification:                         Non-Exempt

Department:                                     Retail

Reports to:                                       Community Bank Manager

Education requirements:             High School Diploma or GED

Experience or Skill requirements: 

  • Comfortable and confident in a sales and service environment
  • Must be able to be a part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives
  • Must have and exhibit a professional manner and exhibit good interpersonal skills
  • Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener

Duties:

  • Primary role is to provide superior customer service experience during the client interaction
  • Ensure all clients are greeted immediately upon entering the branch office
  • Performs lobby management effectively to ensure the needs of clients are identified and fulfilled
  • Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.
  • Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals
  • Will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards
  • Adheres to all policy and procedures of the company
  • Follows operational procedures including protecting customers, bank assets and bank security
  • Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality
  • May serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.
  • Will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles
  • Opportunity exists for cross-training of a Customer Service Representative Position.
  • Other duties as assigned.

Relationships:

  • Will work closely with and report to the Community Bank Manager
  • Expected to work closely with branch staff, HQ employees and others at Summit
  • The employee will be expected to work with all employees to maintain the safety and security of the branch
  • A Customer Service Teller is an important part of our Summit Team and will embrace each employee’s expertise and contributions. They will be expected to inspire collaboration among co-workers and clients, assist others and be aware of what needs to be done and take action to improve the quality of service to our clients.

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

 

Salary Information: Hourly rate varies, based on experience.