Blue Ridge Community and Technical College

Current Students No matter how old, dreams can still unfold!

E-Learning Help Desk

For Students

Blackboard Help

Having trouble completing a task in Blackboard? Select a video to watch step-by-step instructions.

Support for Online Learning

  • Brainfuse Online Tutoring – available 24/7
    Access Brainfuse through your Blackboard account, and watch this video for an overview of its tutoring services including live online tutoring, online writing lab, test prep, a skills library and more!
  • Accessing the Microsoft Office applications
    Your campus e-mail account provides free access to the Microsoft Office applications; this video shows how to get to them.
  • Technical Tips
    Advice related to hardware, software, and troubleshooting for online learning
  • Study Tips
    Suggestions to promote your success in the online learning environment

Research & Reference Help


For Faculty

Blackboard Help

The following full-length tutorials are available for your on-demand training needs.

These brief demonstrations showcase commonly asked questions:

Other Helpful Resources

  • Blackboard Common Course Menu
    Faculty are required to use the default course menu in Blackboard, detailed in this presentation
  • Customizable Resources
    Click here to download various resources for use in your online course site
  • Quality Matters
    BRCTC subscribes to this nationally-recognized program for quality assurance in online course design, and promotes its professional development offerings
  • Universal Design for Learning
    Visit this site to learn about UDL and how to implement UDL principles in your course design
  • Accessibility
    It is critical that your online course content be accessible to all students, and this comprehensive site can help
  • Open Educational Resources
    Browse these resource collections for free and openly licensed materials to support your classroom teaching

The E-Learning Department at Blue Ridge CTCConnect with your E-Learning support staff

Located at the main campus, room 2200
Call us at (304) 260 – 4380
Ext. 2349 Support Specialist
Ext. 2326 Multimedia Specialist
Send support requests to elearn@blueridgectc.edu
Find more training videos and demos on our YouTube channel