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We have an opening for a Full-Time Medical Office Receptionist to work at our employee health center located in Hagerstown, MD! Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That’s our mission and it’s the foundation of everything we do.
With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000. Summary: Provides support with the daily activities of a health center including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties. Essential Functions: Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients. Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices or specialists. Prepares all billings in computerized system for processing by finance.
Collects payment from patients and reconciles daily cash reports. Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions. Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration. Follows through on commitments. Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations. Demonstrates ability to perform and maintain Annual Competencies.
Other duties as assigned. If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it. We are an equal opportunity employer. Requirements: One year certificate from college or technical school with concentration in front office support for medical settings; at least three years experience in an occupational health clinic or ambulatory care clinic or office.
Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software. Preferred Qualifications: Knowledge of Medical Practice software a plus. Knowledge of medical record filing and coding systems and medical terminology.
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